No, if our Doctor has assessed that you are well and fit for work - a Medical Certificate cannot be issued.

In general, our Doctors will issue an appropriate duration of MC that is consummate with the expected recovery period. This typically ranges between 1 to 3 days depending on the type of illness and severity. 

Our Doctors will need to assess if an extension of MC is warranted (with or without a subsequent video consult). In some cases, where your illness is taking longer than usual to resolve, our doctor will take necessary steps to advice you further and may suggest a in-clinic review.

A consult fee may be applicable if the doctor requires that a video consult is needed before extending your MC. Otherwise, an administrative fee of $8 will be charged for all MC extensions.

It is illegal to buy a Medical Certificate in Singapore. A doctor will have to assess your illness over a compulsory video consult before a Medical Certificate can be issued. Thankfully, seeing a Doctor for minor ailments can be easy and straight forward - it can be done in under 5 - 10 minutes.

We currently see individuals with one or more of these chronic conditions:
1. High Blood Pressure
2. High Cholesterol
3. Pre-diabetes
4. Diabetes
5. Gout
6. Osteoarthritis
7. Allergic Rhinitis
(We will progressively add on to the list of chronic conditions in the near future.)

Our health partners - Kingsway Medical Clinics will be able to provide CHAS subsidies under Chronic Disease Management Programme (CDMP). Do note that there are some requirements specified by MOH in order to utilize the subsidies:

1. First Consultation: The first consultation will have to be a physical in-clinic consult with our health partners at Kingsway Medical Clinics. (Note: The Consultation Fee can be subsidised under CHAS).
2. Subsequent Consultation(s): A maximum of (3) tele-consults may be claimed under CDMP in a calendar year in which you may utilize our app for refills. During this period, our doctors will continue to assess your eligibility for refills over telemedicine, and follow up with you periodically.  
3. Yearly blood test: To monitor for control of your chronic condition, as well as to screen for any complications. Our package costs a nominal fee of $38 - comprising Blood Pressure, Cholesterol, Diabetes, Kidney Function, Liver Function and Urine Protein (Albumin) test with a Doctor's consultation ($0). When you arrange for your yearly blood test with our Doctors, this can double up as your First Consultation with us.

In general, if you meet these criteria (Three C's), our doctors may assess you to be suitable for a refill without a repeat consult. In which case, we will deliver your medications straight to you.

1. Control: Your chronic condition must be shown to be well-controlled with stable trends on your Health Diaries.
2. Compliance: As part of managing your chronic condition safely via tele-consults, you will need to be compliant with your medications (i.e. taking medications regularly). 
3. Complications: If you are experiencing symptoms or complications as a result of your medications or chronic condition, our doctors may arrange a video consultation with you and/or may advise an in-person consultation where necessary and appropriate.

For medication orders processed before 3pm, we will provide same working day delivery. We work alongside our licensed Pharmacy Partners (WellAway Pharmacy) will process the received e-prescriptions and deliver the medications directly to you:

1. For orders after 3pm, next-working day delivery slots are as follows:
   – 10 am to 2 pm
   – 2 pm to 6 pm
   – 6 pm to 10 pm
   Our customer service team will reach out to you to confirm your delivery slot.
2. Once you have received the medicines, if required, a qualified pharmacist from Wellaway Pharmacy may provide you advice remotely on drug interactions and medicine management.
3. We do not deliver to these secured zones: Airline Road, Airport Cargo Road, Airport Zone, ALPS Ave, Camps, Immigration Checkpoints, Construction Sites, Jurong Island, Jurong Port, PSA Ports, SATS, Aerospaces, Shipyards, Supply Bases

Yes - during your video consult doctors will assess your medical condition and suitability for a Medical Certificate. The doctor will also advise you on your need for medications.

1. Your electronic Medical Certificate will be sent as a soft-copy promptly after payment.
2. Our electronic Medical Certificates are official and recognized in Singapore.
3. Note that if you do not require or have decline medications, only the consultation fee will be charged.

You can provide the four-digit PIN to your family members or a trusted recipient to receive the package on your behalf. In the event that there is no one around to receive the medication parcel, the delivery driver will contact you to re-schedule within the same day.

If the delivery is unsuccessful the second time round, the medication parcel will be returned to the pharmacy. Do note that a re-delivery charge of $8 will be imposed to arrange a new delivery.

Simply make a booking at one of our partnering clinics via this link: www.healthscreeningcentre.sg.
The Basic Package ($38) is customized as a yearly screen, specifically to monitor High Blood Pressure, High Cholesterol and Diabetes and it's complications.

We have a wide range of medications in our inventory. Click here to see full list of medicines and their prices (non-exhastive list). If you cannot find your medication / price, drop us a WhatsApp!